FAQs
Are these fragrances authentic and high-quality?
Yes, all fragrances offered by RareScents are carefully sourced directly from the UAE to ensure authenticity and quality. We prioritize working with reputable niche perfumery houses known for their commitment to craftsmanship and premium ingredients.
What shipping methods are availbale?
We offer free standard shipping on all order above $99 and free express shipping on orders above $249.
How long will it take to get my samples?
We endeavour to fulfill all our orders as soon as we can, but we ask that you allow 1-3 days for handling and 5-10 for shipping.
Do you ship internationally?
At this time we do Not. however we might expand in the near future.
What payment methods are accepted?
We accept all major credit card providers such as Mastercard, Visa, Amex, we also accept Paypal.
Can I buy full-sized bottles of these fragrances?
We primarily offer fragrance samples. Our focus is on allowing you to explore a wide range of scents before committing to a full-sized bottle. However, you can request a full bottle to be ordered specifically for you.
How can I explore scents that match my preferences?
We understand that fragrance preferences are personal. To help you explore, we offer detailed descriptions and notes for each fragrance in our collection. You can also reach out to our customer support team for personalized recommendations.
What if I'm not satisfied with my purchase?
Your satisfaction is our priority. If you're not completely satisfied with your fragrance samples, please contact our customer support team, and we'll do our best to address your concerns. Your feedback helps us improve and ensure your experience with RareScents is exceptional.
Are your fragrance samples suitable for gifting?
Absolutely! Our fragrance samples make thoughtful and unique gifts for fragrance enthusiasts. You can select multiple samples and even create a personalized fragrance discovery set for your loved ones.
Can you help me find a fragrance that is not on your website?
Absolutely, we will do our absolute best to help you find your dream fragrance and bring it to you in Australia.